Support Packages

Monthly Support Plans - Website Maintenance - Email Support - WordPress Support

Lightning-fast WordPress Support Plans

Many people don’t have the time to update the content of their website. Instead, they hire professionals to take care of the changes for them. These changes may include uploading new pictures, maintaining a monthly blog, updating certain styles and layouts of pages, etc.

Whatever the issue, if you don’t have the time or knowledge to update the content of your website, submit a task and we’ll complete the updates for you right away. Keep in mind that a website should always be maintained on a regular basis, so as to keep traffic booming with new and returning visitors.

 

Startup
per month
$29.95
Perfect for startups
Dedicated WordPress Support
1 Priority Support Task
Monthly Website Backups
Uptime Monitoring
WordPress Core Updates
WordPress Theme Updates
WordPress Plugin Updates
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Corporate
per month
$99.95
For established businesses
Dedicated WordPress Support
5 Priority Support Tasks
Monthly Website Backups
Uptime Monitoring
WordPress Core Updates
WordPress Theme Updates
WordPress Plugin Updates
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Enterprise
per month
$179.95
Full package deal for VIPs
Dedicated WordPress Support
10 Priority Support Tasks
Monthly Website Backups
Uptime Monitoring
WordPress Core Updates
WordPress Theme Updates
WordPress Plugin Updates
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Frequently Asked Questions

What would a task generally consist of?

A task would generally consist of content updates, theme or stylesheet adjustments, adding new plugins, bug-fixing, configuring forms and much more.

What do I need before getting started?

Before getting started, we would simply require access to your WordPress backend area (wp-admin login details). If we notice that additional information is required later on, we will contact you.

What if I manage multiple websites?

Our current plans were designed for only a single domain/website. However, we are flexible and can always offer you a customized price and feature plan to fit your needs, should you need to manage additional websites on a single account.

What if a task takes longer to complete?

We’ll confirm with you the estimated time before getting started on a new task. If your plan doesn’t include enough tasks, you have the option to purchase additional tasks or upgrade your plan.

Can I hire you to build a new website?

Yes! We love working with clients on exciting new projects. Tell us what you envision for this new website as well as how you plan on using it through our new website project submission page.

What experience do you have?

Our dedicated team has been customizing WordPress websites for clients for nearly a decade. We’ve designed and developed hundreds of websites (mainly WordPress) and have also built custom responsive WordPress themes.

What is your response time?

We do our best at completing all tasks submitted within a 24-48 hour timeframe but very often it will happen much quicker. Our hours of operation are from Mondays through Fridays between 9:00AM – 5:00PM EST.

Will I need to sign a contract?

No. Prices listed above are in Canadian dollars (CAD) and are to be made on a month-to-month basis. Cancel anytime, no yearly commitments necessary.

What if I have more questions?

It’s always a pleasure to hear from new and returning customers. Simply fill out the get in touch form to send us an email and we’ll be happy to answer any question you may have.

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